Taking Care of Business…and Working Overtime!


Dear Mr. Salemi,

On October 3, 2013 I brought in my Dell laptop for a keyboard issue. After discussing the performance of the computer with you, I requested that a Micro-Sata (MSATA) hard drive chip be installed, along with an additional solid state drive (SSD), in order to enhance the performance.

All work was performed as requested, ahead of time and the computer works perfectly as expected. At the same time, the original keyboard problems that I mentioned were also resolved, and now the system can both enter and exit sleep modes from both keyboards.

All work done by you was to expectation and beyond in that you worked overtime on Saturday to complete the job.

Thank You!

Ray Gonzales
Santa Fe

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